Privacy Policy

Amatra - Elder Care · Last updated: July 16, 2026

Amatra ("we", "our", or "us") provides a daily check-in calling service for aging parents. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you use Amatra, we collect the following types of information:

• Account information: Your email address and password when you create an account.
• Parent profiles: Names, phone numbers, time zones, and preferred call times for the parents you add to the app.
• Health-related information: Medication names, dosages, refill dates, doctor names and specialties, and any health concerns mentioned during calls.
• Call data: Summaries of daily check-in calls, including mood assessments, meal information, medication adherence, and topics your parent discussed. Call recordings are processed by our telephony provider and are not stored long-term by Amatra.
• Usage data: App interactions, device type, and general usage patterns to improve the service.

2. How We Use Your Information

We use the information we collect to:

• Make daily check-in calls to your parents at their preferred times.
• Generate call summaries and deliver them to your dashboard.
• Track mood trends, medication adherence, and wellness patterns over time.
• Send you alerts about action items or concerns identified during calls.
• Improve and maintain the Amatra service.

3. Third-Party Services

We use the following third-party services to operate Amatra:

• Supabase: Cloud database and authentication. Your data is stored securely on Supabase infrastructure.
• Retell AI: Telephony and conversational AI for making daily check-in calls. Call audio is processed to generate summaries.

We do not sell your personal information to third parties. We do not share your data with advertisers.

4. Data Security

All data transmitted between the app and our servers is encrypted using HTTPS/TLS. Your account is protected by password-based authentication. We implement reasonable security measures to protect your information from unauthorized access.

5. Data Retention

We retain your data for as long as your account is active. Call summaries and trend data are stored to provide you with historical insights. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Export your data in a portable format.

To exercise any of these rights, contact us at the email below.

7. Children's Privacy

Amatra is not intended for use by anyone under the age of 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: support@amatra.app